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Personal data

GDPR policy.

How data submitted through the Innovatio website is processed.

Controller

INNOVATIO

Innovatio determines the purposes of processing related to contact requests and the site assistant.

Address
11, Allée des Pâquerettes — 78120 Rambouillet — France
Last review
2026-08-04
Data collected

Form and assistant

The form processes information you provide voluntarily: name, company, professional email, module of interest and decision context.

The assistant processes the text you enter and the recent history needed for continuity. Do not submit secrets, sensitive data or confidential information.

Legal basis

Your request and your choice

The form and assistant are activated at your initiative to answer your request. Audience measurement separately relies on consent when a Google Analytics identifier is configured.

Retention

Limited retention

Innovatio limits internal retention to the time needed to process the request and follow up the exchange. You may request erasure at any time. Providers apply their own retention periods under their respective terms of service and privacy policies.

Recipients

Services actually called

Web3Forms receives form fields to route the request. Groq receives assistant messages to generate a response. Google Analytics 4 is called only after consent and when configured.

Innovatio does not sell this data. Processing by these providers is governed by their respective terms of service and privacy policies.

Provider processing information

Web3Forms
Nom, société, e-mail, module demandé, message et consentement sont transmis à Web3Forms pour acheminer la demande. Web3Forms déclare ne pas stocker les soumissions ; ses journaux techniques susceptibles de contenir des données sont purgés périodiquement, tous les deux mois ; traitement sur des serveurs US-East.
Groq
Les messages récents du chat et la langue sont transmis à Groq pour générer la réponse. Groq déclare ne pas conserver les données d’inférence par défaut, hors journaux temporaires de fiabilité et de lutte contre les abus jusqu’à 30 jours ; traitement aux États-Unis.
Google Analytics 4
Après consentement, les pages consultées, les événements de navigation et les informations techniques sont transmis à Google Analytics 4, fourni en Europe par Google Ireland Limited, pour produire des statistiques de fréquentation. Les fonctions publicitaires, Google Signals et la personnalisation sont désactivées ; les cookies de mesure sont limités à six mois. Des transferts hors EEE peuvent intervenir selon les garanties décrites par Google.
Cookies and audience measurement

Prior consent

The site self-hosts its fonts. Google Analytics 4 property G-62VVVXNVP3 is used only for audience and navigation statistics. The Google tag is not loaded or contacted before acceptance. Consent or refusal is stored locally for six months, measurement cookies are limited to six months, and advertising features, Google Signals and ad personalization are disabled.

You can withdraw consent from “Manage cookies” in the footer. Withdrawal notifies Google Analytics, removes accessible measurement cookies and prevents new measurements; it does not retroactively erase data already transmitted.

Your rights

Access, rectification and objection

Where applicable, you may request access, rectification, erasure, objection, restriction and portability by writing to contact@innovatio.io.